Frequently Asked Questions (FAQ) at Seniors PlazaAnswers.

The places in our exclusive nursing home are limited and are allocated based on availability. To reserve a place, we recommend contacting us early. You can arrange an appointment for a personal consultation via our website, email, or phone (Contact us). In this conversation, we will discuss your individual needs and expectations together to ensure that Seniors Plaza is the right place for you or your relatives.

At Seniors Plaza, we want to ensure that our facility and services optimally meet the needs of our residents. Therefore, we conduct a detailed admission interview in which we jointly determine whether our philosophy and offerings meet your expectations. This conversation is also an opportunity for you to ask any questions that are important to you.

Yes, in many cases it is possible to receive grants from health insurance or other social providers that cover part of the costs for accommodation and care in our home. We are happy to advise you in detail about the various financing options and support you in applying for corresponding benefits.

An inquiry at Seniors Plaza is always worthwhile! Even if you are still unsure or have specific questions about our services, we are happy to advise you. Our goal is to provide you with all the information you need to make an informed decision.

Seniors Plaza offers round-the-clock medical care as well as regular examinations by specialist doctors and dentists. Our medical team is specially trained to address the needs of older people, and our nursing staff follows strict German standards to ensure the highest quality and safety.

Our home has 28 single rooms that can be converted into double rooms if needed. Each room is modernly equipped and offers the comfort and privacy our residents deserve. All rooms have access to common areas and activities designed to promote well-being and social interaction.

We offer a variety of activities and exclusive excursions specifically tailored to the interests and abilities of our residents. These include cultural excursions, visits to local attractions, and special events that promote cultural and mental well-being. Our excursions are carefully planned to ensure safety and enjoyment.

Seniors Plaza is located on the picturesque island of Samos, in one of the world-renowned "Blue Zones". The strategic location of our home guarantees not only spectacular views and a pleasant climate but also quick accessibility to important medical facilities. An international airport and a fully equipped large hospital are just minutes away.

Yes, there are various financial support options that can help cover the costs of your stay at Seniors Plaza. These aids can come from health insurance or other social providers. Should these financial supports no longer be available for any reason, it is important that you inform us immediately. Together, we will seek a solution and explore alternative support options to ensure that you can continue to enjoy the best possible care.

When you contact us through our website, our customer service representative will usually contact you by phone within 24 hours. During this conversation, we strive to learn more about your personal situation and give you an overview of how we can support you. We discuss the various care models we can offer, the individual facilities of our house, our pricing structure, and the basics of our contract. If desired, we are also happy to send you a brochure by mail. If you prefer email correspondence, we also respond within 24 hours and are happy to send you the desired information. Furthermore, we can send you an information sheet with the most important facts if needed.

These FAQs are intended to help you get a comprehensive overview of our offerings and understand all important aspects of our facility. We look forward to assisting you in the decision-making process and perhaps welcoming you soon as part of our community.

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